act.

act. closed down on 28 February, 2018. While no new accounts can be opened, existing act. account holders can continue to use their accounts as normal.

If you can’t find the information you’re after, please contact our team on 1300 CSBANK (1300 272 265).

act.

We’re sad to announce that act. closed down on 28 February, 2018. The former act. website, including the act. crowdfunding platform are no longer available.

Important information regarding act. account(s) can be found on this page. Existing act. customers can continue to use their accounts as normal, however no new accounts can be opened.

paper Terms & Conditions
paper Terms & Conditions

Click here to read the act. terms and conditions. Please be aware that act. account holders will no longer accrue impact dollars.

Some popular questions

Our crowdfunding and banking platform act. had been helping people bank for good since 2014, helping to raise more than $392,000 for community minded projects around Australia.

We’re so proud of what we achieved with our customers’ support, but as we reshaped for the future, unfortunately the time came to close act. We want to take this opportunity to thank our customers, supporters and project activators.

act. closed on 28 February 2018.

Unpledged impact dollars were distributed on customers’ behalf to the projects live on letsact.com.au. Rainforest Rescue, the Alma Doepel and the Dancehouse Education Fund all benefited from our customers’ banking.

While no new accounts can be opened after 31 January 2018 existing accounts will continue to operate as normal for now.

For specific product information, see below:

Transaction Accounts & Mortgage Offset Account
There will be no changes to your account and you can continue to use it as normal. However, in time, we will send you a new debit card. This new card will also not affect the operation of your account and you will be able to continue to use this card, just like your current one.

Online Saver Account
You can continue to use this account as normal for the time being. Over the coming months we will write to you to offer you a different product to replace this one. We will make sure you have plenty of time to transfer to a new product that is the most suitable for you, and we will endeavour to make the process as easy as possible.

Personal Loans
There will be no changes to your loan and you can continue to make payments as normal.

Home Loans
There will be no changes to your loan and it will continue to operate as normal.

Credit Cards
You can continue to use this account as normal for the time being. Over the coming months we will write to you to offer you a different product to replace this one. We will make sure you have plenty of time to transfer to a new product that is the most suitable for you, and we will endeavour to make the process as easy as possible.

Absolutely. All act. products continue to be backed by Bendigo Bank – Australia’s fifth largest full service retail bank.

Your privacy remains important to us. As a division of Community Sector Banking (a franchisee of the Bendigo and Adelaide Bank Group) act. followed the Bendigo and Adelaide Bank Group Privacy Policy and Credit Reporting Policy, which are available by clicking here. Your information will continue to be treated in accordance with this policy, even after act. closes.

As of 31 January 2018, no new act. accounts can be opened. However, our team can help you find an equivalent Bendigo Bank product that suits your needs.

Yes. The Bendigo Bank internet banking service will still be available as normal. However, you will need to access it via the Bendigo Bank website by clicking here.

While your account(s) will function as normal, we understand you may want to close your account. Our team are available to help by phoning 1300 228 863.

No. Community Sector Banking will continue to operate as normal. These changes only affect act. and the act. product range.

Community Sector Banking will continue to invest in the community through its grants, scholarships and partnerships, offering tailored products that help strengthen not-for-profit organisations.

For any queries in relation to any of your accounts phone 1300 CSBANK (1300 272 265).

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